Frequently Asked Questions

Everything you need to know about your signature scent journey.

Are your fragrances authentic?

Absolutely. Crist Fragances only stocks 100% genuine products sourced directly from authorized distributors and the original fashion houses.

How long will my order take to arrive?

Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout for faster delivery.

What is your return policy for perfumes?

Due to health and safety regulations, we accept returns on unopened and sealed fragrance bottles within 30 days of purchase. Used or unsealed items cannot be returned.

Do you offer samples or decants?

We provide complimentary 2ml samples with every full-size bottle purchase. We also offer a dedicated discovery set for those looking to explore our collection before committing to a full bottle.

How should I store my fragrances to ensure they last?

To preserve the integrity of the scent, store your bottles in a cool, dark place away from direct sunlight and humidity. Avoid keeping them in bathrooms where temperature fluctuations occur.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.